CHANGING THE WAY WE WORK DURING THE PANDEMIC
CHANGING THE WAY WE WORK DURING THE PANDEMIC (Update Sept 2020)
Due to the current coronavirus situation we have had to change some of the ways we work.
At present, our Housing Support Officers will continue to support Occupational Therapy, Telecare and Social Work to install critical and urgent minor aids and adaptations, technology enabled care equipment and safety and security items in vulnerable clients homes. Our Handyperson small repairs service has also been reintroduced following the relaxing of lockdown measures in July.
Our Care And Repair Officers, dealing with grant approvals work for major adaptations, continue to assist and support clients by phone and online and are also able to carry out client home visits following the relaxation of lockdown measures.
Any visits carried out by our officers will follow our strict protocols and health and safety procedures and you will be fully informed of these prior to any visit taking place. Our procedures require us to wear personal protective equipment (PPE), maintain social distancing while in your home and following sanitising procedures for handwashing and disposing of PPE used during the visit.
Our office staff are working remotely, but the Care And Repair Manager and Office Administrator can be contacted on 01631 567780 or on firstname.lastname@example.org at any time 09.00 till 17.00, Mon to Fri. If you have a specific need, or particular requirement to visit our office then you should contact either one to make an appointment.
Care and Repair staff are trying to support our health and social care partners and community efforts in any way we can throughout the Covid pandemic. Please feel free to contact us to discuss anything you believe may be able to assist you with.
In the meantime, stay safe and well,